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  • MADE EXCLUSIVELY FOR US AT RAW PLANET
    MADE EXCLUSIVELY FOR US AT RAW PLANET Handmade from unbleached cotton & tough, braided, natural jute.
  • GENTLY DEHYDRATED TURMERIC TREATS
    GENTLY DEHYDRATED TURMERIC TREATS Cold pressed, centrifuge spun, extra-virgin coconut oil & freshly ground black pepper included.
  • LOVELY WINTER SUNSHINE
    LOVELY WINTER SUNSHINE A beautiful, happy place to work, browse & learn.
  • OVER IN 'POO CORNER'...
    OVER IN 'POO CORNER'... Worm count kits, essential oil shampoos & other natural cleaning essentials.
  • A FREEZER FULL OF FROZEN SAUSAGES
    A FREEZER FULL OF FROZEN SAUSAGES Ready for our shop customers or sending out by overnight courier.
  • THREE VARIETIES OF CHICKEN SAUSAGES
    THREE VARIETIES OF CHICKEN SAUSAGES Choose whole chicken for 12% bone and chicken wing alongside boneless meals.
  • THE VIEW FROM MY DESK
    THE VIEW FROM MY DESK How lucky am I?
  • OUR 'PERFECT 10' HERB MIX
    OUR 'PERFECT 10' HERB MIX A synergistic blend for everyday health. 10 different herbs: flowers, leaves, roots, seeds and bark.
  • 'POO CORNER' CATCHING SOME RAYS
    'POO CORNER' CATCHING SOME RAYS Treasure is to be found here - beautiful local art & gorgeous, handmade, fragrant oil blends.
  • HANDMADE FISHY TREATS MADE FROM FRESH MACKEREL
    HANDMADE FISHY TREATS MADE FROM FRESH MACKEREL Popular with both cats and dogs - full of healthy Omega 3s & Vitamin D too!
  • PERENNIALLY POPULAR & STRONGLY FLAVOURED TREATS
    PERENNIALLY POPULAR & STRONGLY FLAVOURED TREATS These are what dogs want to work for! Cut into small pieces for training and keep in the fridge.
  • FRESH LAMBS' HEARTS IN COMPOSTABLE PACKS
    FRESH LAMBS' HEARTS IN COMPOSTABLE PACKS Rich in taurine - cut into tasty chunks for your cat (& dogs).
  • ETHICALLY SOURCED FROM SUSTAINABLE FISHERIES
    ETHICALLY SOURCED FROM SUSTAINABLE FISHERIES All our mackerel is certified by the Marine Stewardship Council
  • MAKING YOUR OWN GOLDEN PASTE?
    MAKING YOUR OWN GOLDEN PASTE? We have all the quality, organic ingredients you need (including turmeric powder with 5% curcumin).
  • OUTDOOR REARED, GRASS FED BEEF FROM THE FREEZER
    OUTDOOR REARED, GRASS FED BEEF FROM THE FREEZER Single protein, boneless sausages - great to feed alongside raw, meaty bones!
  • OUR 'TLC' TURMERIC PASTE & FRESHLY MADE TREATS
    OUR 'TLC' TURMERIC PASTE & FRESHLY MADE TREATS The Christmas decorations have stayed in place! Fruit & spices - what's not to like?
  • ACHILLEA MILLEFOLIUM DRIED 'YARROW' FLOWERING HERB
    ACHILLEA MILLEFOLIUM DRIED 'YARROW' FLOWERING HERB Organically wild harvested (certified by the Soil Association)
  • ETHICALLY SOURCED, ORGANIC & FAIRLY TRADED
    ETHICALLY SOURCED, ORGANIC & FAIRLY TRADED Our Flea-Free 3 contains food grade diatomaceous earth with added powdered herbs.
  • HANDY REUSABLE PUFFER BOTTLES FOR EASY APPLICATION
    HANDY REUSABLE PUFFER BOTTLES FOR EASY APPLICATION Apply to your dog's coat as a natural insect deterrent and a mechanical, non-toxic insecticide.
  • WAITING SO PATIENTLY!
    WAITING SO PATIENTLY! My absolute favourite kind of customers (even if they did wreck the window display!!).
  • FRESHLY MADE LAMB SAUSAGES IN A COMPOSTABLE BAG
    FRESHLY MADE LAMB SAUSAGES IN A COMPOSTABLE BAG We support our local farmers (and their absolute commitment to the welfare of their sheep & lambs).
  • COLLOIDAL SILVER FOR CHEMICAL-FREE CLEANING
    COLLOIDAL SILVER FOR CHEMICAL-FREE CLEANING AND Biobags - the only certified COMPOSTABLE poo bags available anywhere!
  • PROUD TO SUPPORT OUR LOCAL ARTISTS
    PROUD TO SUPPORT OUR LOCAL ARTISTS There is lots of lovely art in the shop. Buy mugs or cards or even commission a portrait!
  • BEEF SAUSAGES BAGGED FOR SHOP COLLECTION
    BEEF SAUSAGES BAGGED FOR SHOP COLLECTION We offer generous discounts for minimal packaging options (compostable of course!).
  • RAW, ORGANIC APPLE CIDER VINEGAR WITH 'MOTHER'
    RAW, ORGANIC APPLE CIDER VINEGAR WITH 'MOTHER' From an award winning producer, non-pasteurised and alive with natural goodness and active enzymes.

A few images from the shop. Come & visit if you can (we serve delicious herbal tea!). All dogs are welcome here and will be thoroughly spoiled of course. :-)



SHOPPING AT RAW PLANET


ORDERING


In Person

Raw Planet is a welcoming high street shop full of lots of lovely things. We are open on Tuesdays, Thursdays, Fridays and Saturdays. Knowledgeable and experienced staff are always on hand and any advice you need comes free.


Over The 'Phone

Call the shop during opening hours and we will be very pleased to take your order. We can answer any questions you might have and discuss packaging and delivery options (all environmentally friendly of course!). If we can't come to the 'phone straightaway then please leave us a message - we will call you right back.


Email, Contact Form or Facebook Message

Quick and easy! Send us a message and we will get back to you as soon as we can (usually within an hour during opening times). We will let you know when your products will be ready and arrange for a convenient delivery or collection.


Online Shop

We have a small online shop on the Big Barn Market Place selling our freshly handmade raw food and other ethically sourced goodies, such as our 'TLC' (turmeric paste), dehydrated treats and fairly traded, organic herbs. You can buy online for collection from Raw Planet or for overnight, nationwide courier delivery.

Big Barn is a Community Interest Company set up to connect mindful consumers with mainly small scale, local producers. It supports artisan, often rural businesses and gives consumers direct access to high quality, fresh, accountable food. We love them! Search for 'Green Dog Deli' from the Big Barn homepage or follow the link below.

www.bigbarn.co.uk


PAYMENT


Single Purchases

If we meet you in person we will always be delighted to accept payment in cash. We do not currently take card payments in the shop but we are in the centre of town and there is a cash machine across the road.

If you order by 'phone, email or Facebook message we will send you a PayPal invoice when your order is ready and you can use it to make payment online (by direct debit if you have this set up or by debit or credit card, even if you do not have a PayPal account). 

On the Big Barn Market Place card payment will be taken at time of purchase.


Regular Orders

If you are in our direct delivery area and we deliver to you weekly, fortnightly or four weekly, we will email your invoice monthly in arrears and you can either pay us directly in cash or settle up online via PayPal.


DELIVERY


Shop Collections

You are always most welcome to collect orders from the shop, whether you order from us directly or via Big Barn. We love meeting all our customers (both human & canine!) and will be delighted to see you. We can give you a hand to your car too if this helps.

If ordering online via Big Barn please select the collection option during Market Place checkout so that a delivery charge is not added to your order.


Local Deliveries

Our direct delivery area encompasses an approximate 25 radius of our West Oxfordshire HQ. It includes Faringdon, Carterton, Witney, Swindon, Oxford, Marlborough, Cheltenham, Wantage and all surrounding villages.

We make weekly deliveries on a Wednesday and local customers can choose minimal packaging options that are both kind to the environment AND help bring the cost down.

Orders can be amended at any time but it helps us if changes can be notified before the end of the previous week as all of our fresh ingredients are locally sourced weekly and our food is then handmade to order.

There is no charge for direct delivery when fitting in to one of our existing rounds and you can request 'one off' or regular delivery options.

We have been delivering weekly to some of our customers for up to eight years now and value the relationships we build with both animal guardians and their canine companions very highly. It is a pleasure and a privilege to see so many beloved dogs grow in health and beauty and count their families among our friends.


Nationwide Courier Delivery

We use a very reliable overnight courier service for our temperature sensitive deliveries and first class post for smaller and ambient items. ALL our packaging is naturally compostable, including an innovative and rather lovely sheep's wool insulation. You are always welcome to select a delivery day that suits you and our courier will keep in touch by text to ensure there are no unavoidable delays.

Typical delivery charges are as follows:

Order Value
£0.00 - £8.99           £3.99
£9.00 - £17.99         £4.59
£18.99 - £39.99       £7.99
£40.00 - £95.99       £9.59


Cancellations, Returns & Refunds

Orders can be cancelled up until the time they are delivered by us or collected (either by you, the customer, or by our courier for delivery). With regular orders and bespoke orders, e.g. specially prepared elimination diets, we do request as much notice as possible PLEASE as we source all our ingredients fresh to order.

Once a food order has left the premises it cannot be returned.

We want all our customers, both human and canine, to be absolutely delighted with all of our products! For this reason, we operate a 100% SATISFACTION GUARANTEE. This means that if anything we supply does not meet with your approval then please do not hesitate to get in touch with us and we will do all we can to make it right - including offering a refund if necessary.

If you guys are happy: we are happy! Every time.